mutable instruments veils

i bought a mutable instruments veils some time ago,havent had time to try to use it untill yesterday.

but it doesent light up(no light in it)is it broken?

It should only light up when there is a signal going into it. If it doesn't light up then, then there is a problem.

It should only light up when there is a signal going into it. If it doesn't light up then, then there is a problem.
-- snowtires

will test tommorow

Hi JimHowell1970,

I think we need to have a serious talk with Broken-Form...

He left his studio again!!!

;-) Kind regards, Garfield.

hahahahaha I think you are right!

It should only light up when there is a signal going into it. If it doesn't light up then, then there is a problem.
-- snowtires

will test tommorow

-- Broken-Form

I have MI Veils 2020, don't have it patched to anything at the moment but when I move the sliders up, the tip on the sliders do light up...same with the knobs directly above the sliders...if you turn those, the light on the tip of the slider also lights up.

From the 1 page manual:

Gain indicator LED. Its brightness is proportional to the VCA gain, on a dB scale. The LED is off when the signal is muted.
Output indicator LED. Its brightness represents signal level, and its color represents signal polarity (green = positive).

No signal and no offset = no light. Reading the manuals of the modules is an absolute must.

EDITED Sep 23rd 2021, 14:49

RTFM!!!

i can hear some when i run audio trough veils,but no lights and nothing happens when i move the sliders or turn the knobs:(((((

Is this an original? if so send an email to mutable support - Emilie will sort you out pretty quickly

Hi,

Did you check the power cable?
Not reversed?
Cheers

Is this an original? if so send an email to mutable support - Emilie will sort you out pretty quickly
-- JimHowell1970

its the newest version,bought it some months ago,but havent had time to test it untill this week,have tried with different cables(all connected as one should)

by original I meant built by mutable - ie not a clone...

by original I meant built by mutable - ie not a clone...
-- JimHowell1970

i tried sending mutable support a email.

and wow that was fast costumer service,already 2 minutes after i got a email saying that i could send the module back to her,and she would take a look:)

EDITED Sep 29th 2021, 11:25

yeah - same experience here - when I had a button fail... brilliant customer service...