Hello All,
I wanted to give a shout-out to Noise Engineering (NE) for a recent positive experience I had with them. I purchased a used NE module on Reverb, but when it arrived, I discovered that a trimmer-pot on the back of the module was partially broken off. I contacted NE to ask them if they thought I'd be able to repair it myself. Kris (their Doer of Many Things) told me that I could ship it to them for a fix and recalibration, at no cost, even though it wasn't under warranty, as it was a used product and I wasn't the original purchaser. This is an example of an amazing company that cares about their products and the people who use them. So thank you Kris and the Noise Engineering team for helping me out! You all are awesome!
I want to open up this thread for others to post their positive experiences with modular companies and makers. I invite you to share!