I think that the importance of ratings should not be overestimated. The diversity of expectations and experiences obviously brings them a rather subjective character. However, a clear trend, one way or the other, becomes real information if the 'survey' is sufficiently broad.
Pamela's NEW Workout: 4.77 out of 364 votes (this 15 March 2023) is a true indication. Personally, I have not (yet) adopted this module for various reasons. But this information (4.77 out of 364), added to the video demonstrations and various comments tell me that... yes, I might be satisfied if I integrate it into my modular.
The other important information, regardless of the rating, is in the 'why'. Why 4 stars rather than 5, for example. A comment on the rating is just as interesting, and often even more interesting, than the rating itself. That's normally what the forum is for. Even a manufacturer can accept an unfavourable opinion if it is motivated.
'On ne devrait jamais quitter Montauban' (Fernand Naudin).