Hi, wondering if anybody else from the states is having issues with shipment from Control? I orderd a Ts-L from them...will be three weeks ago tomorrow.

The tracking number they provided says "Pre-Shipment Info Sent to USPS" with no updates. Emailed them last week about it and they said "Your order was packed, shipped and picked up by USPS on 09/24 — the same day the order was placed."

Called USPS and they said "unfortunately we must wait for this package to arrive as it's coming as first class out of NY and we could see some major delays for it."

I mean, I get that there may be some delays, but this is shipping first class...just wondered if others have had such a delay with any shipment from Control.

JB


I ordered a QuantiZer from them on Wed. Sept 15 and it arrived the following Monday. Since the pandemic I don't expect packages to arrive on time but I do remember Control sending out a couple of emails about how the pandemic affected them.

You don't list your country of origin (edit: after re-reading your post, I think you're in the US?) so that could be a huge factor. Priority is above first class. Beginning October 1st, crony and unexperienced puppet USPS Post Master General Louis Dejoy is slowing down first class mail. Read about the shitshow here. Also, it's possible in rare scenarios that the package is on its way but hasn't been scanned. The other week I received a package that was scanned once it arrived at the origin facility and then wasn't scanned again until it arrived at my doorstep.

I would call Control and try to figure out the situation. Maybe it was suppose to go out and didn't.


This has been fairly common in my experience since this time last year. Waited just over a month for a package shipped USPS from one state away. I think Control may even have a disclaimer on their website about this exact thing, at least they did for a few months. I’m even having shipping headaches with FedEx often as well.
DeJoy f’ed up the post office, and the best most of us can do is be patient. 99.99% of the time, it’s not the merchants fault.
Hang in there, and good luck!


I ordered a QuantiZer from them on Wed. Sept 15 and it arrived the following Monday

Dang that is fast…lucky you :)

I would call Control and try to figure out the situation. Maybe it was suppose to go out and didn't.
-- catwavez

I have emailed them and they said it was boxed and shipped the same day I ordered it (9/24) so I guess I just need to be more patient

JB


This has been fairly common in my experience since this time last year. Waited just over a month for a package shipped USPS from one state away.

It’s interesting though as it must be certain parts of the country that are affected more than others…I have packages arriving from Patchworks and Void Modular that I ordered just a little over a weeks ago arriving tomorrow

Hang in there, and good luck!

That’s about all I can do at this point :) just wanted to see if others were indeed feeling the pain too

JB


I made the unfortunate mistake of confusing UPS with USPS when ordering from Control, shipment took 4 weeks to arrive into Australia. Disclaimer on Control's website does state that there is significant delays with USPS.

Interestingly when I contacted AU post they told me that the USPS tracking isn't accurate, and items are not actually scanned at each port, instead you’re given a 'projected' date and time items go through each sorting facility, so in essence once your shipment is picked up by USPS it disappears into the ether until it lands on your doorstep...


I made the unfortunate mistake of confusing UPS with USPS when ordering from Control, shipment took 4 weeks to arrive into Australia. Disclaimer on Control's website does state that there is significant delays with USPS.

I am in the US and it will be three weeks tomorrow...hoping to hit the mail box and have three deliveries show up at the same time :)

JB


Unfortunately, Control says my modular shipment has been lost and that they have to refund my money. Not a happy camper

JB


A note about overseas purchases via USPS...

DON'T use the USPS for any overseas shipping. We're STILL currently experiencing the various problems caused by Trump's Postmaster General's dismantling of the USPS because...well, Fred Durst said it succinctly: "Break Stuff". But our "First Class" these days is more akin to making sure things arrive AT ALL.

Simply put: use UPS, FedEx, DHL, whatever you want, because the USPS will get things there whenever they damn well feel like it now. Not reliable with anything of significant value!


A note about overseas purchases via USPS...

DON'T use the USPS for any overseas shipping. We're STILL currently experiencing the various problems caused by Trump's Postmaster General's dismantling of the USPS because...well, Fred Durst said it succinctly: "Break Stuff". But our "First Class" these days is more akin to making sure things arrive AT ALL.

Simply put: use UPS, FedEx, DHL, whatever you want, because the USPS will get things there whenever they damn well feel like it now. Not reliable with anything of significant value!
-- Lugia

I won't use it even in the US now...this order was from Control (in New York) to be delivered to central US.

JB


Yeah I had bad slow experiences in the past with ordering stuff from Control. Since I am on the west coast here in California and they are in NYC may explain it. I try to order from Patch Werks in Seattle or DM and usually get stuff way faster. Had bad service experience with Control as well they were supposed to send me a replacement cable for one of the modules I bought a while back and never did that!


Well, for what it's worth I just ordered some faceplates from Control and got them in maybe just slightly over a week?

I am more generally finding, like others in the US, that USPS is pretty slow lately, though I've been fortunate enough not to have the epic waits some are reporting above. I order at least something or other weekly for eurorack, be it from Perfect Circuit, Control, Reverb, or elsewhere, and haven't had a waiting time of more than maybe two weeks on anything from within the US.

I always ship my own Reverb sales via UPS. Maybe I should emphasize that in my listings more, since it's an extra cost that I eat and it seems to be more reliable. Which definitely isn't to say that UPS never has delays or issues of their own, but I feel like it's a better option, and the UPS store by me is much less unpleasant to stop in at than the local post office.

As for ordering from outside the US though, you're lucky if you can get around USPS. The costs to ship internationally via UPS are way over the top. I assume that's true with FedEx as well.